WE CAN...

 Provide general legal information about court rules, court terminology and court procedures

 Provide information about available legal resources and referrals, including free and low-cost legal help

 Help identify approved court forms and related instructions relevant to a court patron's case

 Provide information about how to request a foreign or sign language interpreter

 Check a court patron's forms to make sure they are complete

 Answer general questions

WE CANNOT...

 Provide legal advice or help with legal strategy

 Recommend whether a case should be brought to court or comment on the merits of a pending case

 Give an opinion about what will happen in court

 Represent a court patron in court

 Disclose any information that would violate a court order, statute or rule

 Deny a self-represented litigant access to the court or any services provided to other court patrons

 Refer a court patron to a specific lawyer for fee-based representation

For more information, see the Illinois Supreme Court Policy on Assistance to Court Patrons by Circuit Clerks, Court Staff, Law Librarians, and Court Volunteers